Features

Solve Customer Problems in Seconds with AI

Businesses can enhance their support capabilities without requiring extra recruitment. AI engages with your clients and delivers instant responses to their questions.

Task manager

Precise Customer Management

Elevate your operational efficiency and workflow management with our Task Manager. Streamline processes, delegate tasks seamlessly, and ensure optimal productivity across your team.

Automated Handovers

Our AI intelligently identifies complex inquiries and seamlessly hands them over to human agents or teams for further assistance.

Missing Confirmation Email

Support team

Customer didn't receive confirmation due to incorrect email. Verify and update the email, then resend the confirmation.

Payment Processing Error

Accounting

Funnels

Personalized Customer Journeys

Customize responses and actions to create personalized experiences that ensure consistently exceptional service delivery.

How Funnel Works

Define a category, select AI actions for incoming inquiries, and set conditions to trigger automated processes seamlessly.

Analytics & insights

Gain Valuable Insights & Analytics

Unlock insights into website performance, client engagement, and more with Funler's Analytics and Insights feature. Understand customer behavior, optimize marketing strategies, and refine your approach for maximum impact.

Optimize Strategies

Tailor your marketing campaigns and website content based on actionable data insights.

Training

Empower Your AI with Customized Training

Train your AI to perfection with our intuitive training feature. Equip it with essential knowledge to deliver accurate and personalized responses. Enhance its capabilities over time, ensuring unparalleled customer support.

Adaptive AI Training

Our AI learns from interactions, evolving to provide smarter, personalized responses over time, ensuring your customer support grows with your business.

Enhanced Functionality -  Explore Our Key Features

Dashboard

Gain comprehensive insights into customer interactions, task management, and response analytics. Access key data, track handled conversations, monitor tasks, and evaluate AI and employee responses—all from a centralized dashboard.

Adaptive AI Training

Our AI doesn't just respond to customer inquiries - it learns from them. Through adaptive AI training, our system continuously analyzes customer interactions, creating tailored training modules based on the responses provided. This means that with each conversation, our AI gets smarter, delivering increasingly accurate and personalized responses over time.

Team Members

Empower your team with Funler's AI, assigning inquiries to specific members, creating custom teams, and optimizing workflow for efficient operations. Seamlessly hand over messages between team members for streamlined collaboration.

Co-Pilot

Co-Pilot suggests responses for customer inquiries, giving you the flexibility to review and customize before sending. Easily personalize messages and ensure accuracy.